Playbee Sanrio Cartoon Character Water Bottle with Straw

At Playbee, we are committed to delivering your orders quickly, safely, and hassle-free across India. All orders are carefully packed and dispatched within 1–2 business days. Delivery usually takes 3–7 business days depending on your location and courier availability. During festive seasons or high-demand periods, slight delays may occur. Once your order is shipped, tracking details will be shared via SMS or email so you can easily monitor your package. We ensure secure packaging to keep every product safe during transit. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and our team will assist you with a replacement or resolution. Products must be unused and in original packaging for return eligibility. Certain items such as personalized or customized products may not be eligible for return or exchange. Customer satisfaction is very important to us, and we always strive to provide a smooth shopping experience for every Playbee family. For any shipping or return-related queries, feel free to contact our support team anytime.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

• The items with the original receipt are returned within 15 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.